About HC Info

HC Info is the provider of LAMPS, a cloud-based software-as-a-service application used to manage the risk of Legionella and other waterborne pathogens in hospitals, nursing homes, hotels, schools, apartment buildings, industrial plants, and commercial buildings — and to comply with CDC recommendations, CMS QSO-17-30, ASHRAE Standard 188, and Legionella regulations.

HC Info provided consulting and training services for more than 20 years after Matt Freije started it in 1995–helping facility operators prevent and solve Legionella problems, providing expert opinions in litigation related to Legionella, and teaching training courses. After the 2016 release of LAMPS, the number of users grew so rapidly that HC Info phased out of consulting to focus strictly on supporting the software. Our mission is to provide software people love to use for managing building water systems to reduce the risk of disease.

LAMPS is now used by thousands of facility personnel and by water treatment companies, engineering firms, industrial hygiene firms, and consultants (our partners) that are trained and authorized to set up LAMPS water management plans (WMPs) and Validation Data Analytics (VDA) for their facility customers.

Health departments use LAMPS, too, primarily for our training notes, videos, and courses. HC Info’s training courses are approved for ASSE/IAPMO/ANSI Standard 12080 Legionella certification, EOCP Building Water System Operator certification, and for continuing education units with the Association of Water Technologies (AWT) and the Water Quality Association (WQA).

LAMPS is the only software with algorithms to allow a government agency, insurance company, or other third party to audit a WMP for comprehensiveness and compliance–remotely, in under 60 minutes, and without water management expertise. The audit report gives key WMP metrics that are clear and quantifiable (numerical).

The LAMPS content is unbiased. HC Info does not sell chemicals, equipment, filters, or laboratory services. We are free to consider water management procedures strictly on scientific evidence, practicality, and cost effectiveness.

At the 2019 annual convention of the Association of Water Technologies (AWT), HC Info received the AWT 2019 Supplier of the Year Award for LAMPS, for which we are truly grateful.

At HC Info, we value:

  • People–the well-being of, and relationships with, our team members, partners, customers, and suppliers
  • Quality–doing things well, even if that means doing less, and growing sustainably, even if that means at a slower rate
  • Generosity–paying our team members well, and distributing profits to help the poor and oppressed. In 2020, we had the privilege of donating approximately 25% of our net operating revenue (the maximum allowed for C corporation charitable contributions in 2020) to several non-profit organizations fighting human trafficking, helping the poor, or providing homes, food, and education for orphaned or disadvantaged kids.

Cooperation is needed to prevent waterborne illness. No one person or organization can do it alone. We network with people from both the public and private sectors. LAMPS users and e-News subscribers are located in Europe, Australia, Asia, South America, and Canada, as well as the United States. Our network of partners covers the US, Canada, and several other countries.

Please talk to us! Say “Hello” next time you’re in Seattle. For now, please contact us to ask a question, start a conversation, or just introduce yourself!

HC Info  •  113 Cherry Street #79999, Seattle, WA 98104 •  +1-206-494-0267

2019 Supplier of the Year Award Association of Water Technologies

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